Shopping and shipment conditions

Shipment

The shipment is made between the first and second business day after the purchase , if the order is not in stock you will be informed of the estimated delivery time. If the chosen piece is not available for any reason, you will be refunded the purchase money. If the payment is made through bank transfer, the shipment will be made from the acknowledgment of receipt of the payment, under the aforementioned conditions.

Shipments to Peninsula and Balearic Islands are managed using MRW and have a cost of 5 € .

The shipments to the European Community, Canary Islands, Ceuta and Melilla are managed through Correos , in a certified envelope and with a tracking number style = “font-size: 16.0016px;”>, and have a cost of 10 € . The delivery time through Correos varies depending on the destination, you can consult it at www.correos.es . For shipments to other countries or another shipping method, get in contact me and I will inform you according to the destination.

To make purchases in the online store you must Be at least 18 years of age and have a credit card that we accept.

Changes and returns

If your purchase arrives with a defect, you have 14 calendar days to make any change or return , from the moment of receipt of your order. Contact me at hola@cristinarcos.com .

The product must be returned in its original packaging, in perfect condition and without signs of use, including in the package the voucher of payment and the completed return form . The return must be made by certified mail or some other system with delivery record. Return costs are paid by the buyer . Once the piece has been received and its status checked, the cost of the product (not the shipping costs) will be reimbursed through the same payment system with which the purchase was made.

The costs extras derived from changes, errors in the address data and new shipments are paid by the buyer.